Question 1

How much does junk removal cost?

Accepted Answer

Our pricing is based on how much space your items take up in our truck. Single items start at $75, partial loads run $200–$350, and full truck loads are $400–$600+. We always provide a free, no-obligation estimate before any work begins.

Question 2

Do you offer free estimates?

Accepted Answer

Yes! We provide free on-site estimates for every job. We'll look at what needs to go, give you an upfront price, and only proceed if you're happy with the quote. No surprises, no hidden fees.

Question 3

What items do you take?

Accepted Answer

We remove almost anything non-hazardous: furniture, appliances, electronics, mattresses, yard waste, construction debris, hot tubs, exercise equipment, and general household junk. We cannot take hazardous materials like paint, chemicals, asbestos, or medical waste.

Question 4

Do you handle estate cleanouts?

Accepted Answer

Absolutely. We specialize in full-property estate cleanouts and work closely with families, realtors, and estate attorneys. We handle everything with care and respect, and coordinate donations for usable items.

Question 5

Can you remove construction debris?

Accepted Answer

Yes, we handle construction and renovation debris including drywall, lumber, flooring, fixtures, and general demo waste. Contact us for a quote on your project.

Question 6

How does the process work?

Accepted Answer

It's simple: 1) Contact us for a free estimate by phone or our online form. 2) We show up at your scheduled time, assess the job, and confirm pricing. 3) We load everything up and haul it away. You don't lift a finger.

Question 7

How quickly can you come out?

Accepted Answer

We offer same-day and next-day service in most cases. Call us in the morning and we can often be there that afternoon. For larger jobs like estate cleanouts, we recommend scheduling 48+ hours in advance.

Question 8

Do I need to be home during the removal?

Accepted Answer

We prefer that someone is present to walk us through what needs to go, but it's not always required. For some jobs, you can simply point us in the right direction and we'll handle the rest.

Question 9

Are you licensed and insured?

Accepted Answer

Yes. Freedom Junk Removal is fully licensed in Springfield, IL and carries general liability insurance ($1M–$2M), commercial auto insurance, and workers' compensation coverage. We're happy to provide proof of insurance upon request.

Question 10

What happens to my junk after you take it?

Accepted Answer

We're committed to responsible disposal. We donate usable items to local charities, recycle metals, electronics, and other materials, and only send to the landfill as a last resort. Our goal is a 40–50% diversion rate.

Question 11

Do you recycle?

Accepted Answer

Yes! We sort every load and separate recyclable materials including metals, electronics, cardboard, and wood. We partner with local recycling facilities and donation centers to keep as much out of the landfill as possible.

Question 12

Do you donate items?

Accepted Answer

Whenever possible, yes. Furniture, clothing, appliances, and other items in good condition are donated to local charities and organizations in the Springfield area.

Question 13

What areas do you serve?

Accepted Answer

We serve Springfield, IL and surrounding communities including Chatham, Rochester, Sherman, Williamsville, Riverton, Jerome, Leland Grove, and Southern View.

Question 14

How do I schedule a pickup?

Accepted Answer

You can schedule a pickup by calling us, filling out our online contact form, or sending us an email. We'll confirm your appointment and give you a 2-hour arrival window on the day of service.

Question 15

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, cash, and digital payments through Square. Payment is collected after the job is complete and you're satisfied with our work.

Frequently Asked Questions

Still Have Questions?